Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Adobe creative cloud isn't working suddently

Explorer ,
May 03, 2020 May 03, 2020

Copy link to clipboard

Copied

Hi, 

Everything stops to work telling me that Creative Cloud was broken and that I have  to repair it. So, I try to reach the page given in the message ; wrong page !. I downlad the installator and try to reinstall. Nothing was working. I think to myself : Maybe I don't have enough space so I'll clean the updates of Microsoft and try again. I notify that it stop to downlad at 53% and close the window short and sweat. Now, I am unable to access any of the Adobe programs. Very boring.   And yes all my payments  were honored. 

So what do I do ?

TOPICS
Creative Cloud

Views

119

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , May 03, 2020 May 03, 2020

Likes

Translate

Translate
Adobe Community Professional ,
May 03, 2020 May 03, 2020

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 03, 2020 May 03, 2020

Copy link to clipboard

Copied

You say: maybe you don’t have enough space. So... exactly how much space do you have?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 04, 2020 May 04, 2020

Copy link to clipboard

Copied

LATEST
Hi,


It's OK now.  At the fifth try,  I was able to download all the
installator of Creative Cloud and not only 53% of it. No problem to
install after that.  So everything works fine now.

 nd I had at that moment 8,5 Gig of free space, Now. 10,2.

You may consider this topic close as I'm concern.  Thanls for your help
and time.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines