Adobe India GST number

[Isht_Rajinder]

The subscription charges levied by Adobe also include 18% India GST, without providing Adobe India GST number for the subscriber to take Input Credit. How do we register our GSTIN with Adobe? Adobe should mention respective subscribers GSTIN on monthly invoice. Awaiting response.

Rajinder Arora

[Govardhan.V · Accepted solution]

You may check with Adobe support  once:

Contact Customer Care

[Isht_Rajinder]

Thanks... have written to them. Hope they reply soon, as this is a government tax issue and needs to be settled soon.

[Govardhan.V]

ok, If you wish , you can also contact Adobe Support via Live Chat :

Select the options -> Account Settings -> Payment, Invoice , Order -> Then click on " Show me my contact options "

[Dhaivat Chhaya]

Did the Adobe guys respond?

[Rajashree Bhattacharya]

Hi Dhaivat,

I have sent you a personal message, please check.

Thanks

Rajashree

[YellowCrest]

Well, we are all facing the same issue, can you post your response publically? Or PM us

[Dhaivat Chhaya]

Sure, I will, once they solve the issue.

[Abambo]

Dhaivat Chhaya,

Please keep in mind that private messages are private messages for some reason...

[Dhaivat Chhaya]

Which message are you referring to?

[Abambo]

2 hours ago

[Dhaivat Chhaya]

Got it. Sorry about that.

[Abambo]

No problem. That does not mean that you can't post a summary of all non-confidential info you got. I hope in all cases that your problem gets solved with the help of friendly Rajashree Bhattacharya.

[hardcore_gamer29]

can i use my gst number on billing if i use adobe apps for my personal use

[kglad]

@hardcore_gamer29 

adobe won't give you tax advice.

[Ani*Adobe]

Hi there,

Business customers who have a valid GST number, must contact Adobe customer care and provide the GST number for refunds.

^Ani

[pankajsaini9015]

as far as i know. you should contact the adobe customer care about gst number. they are so helpful.

[Rtk_FS]

Contacting customer care is of no use. They just send an invoice with their GST number listed as "9917IRL29003OSG" which you cannot validate on the GST site.

[Ani*Adobe]

Hi Ratika Sinha ,

Apologies for the poor experience.

We have submitted your request with Digital River and is worked upon on priority.

Support will reach out to you with corrected invoice.

^Ani

[ShashankSRS]

I have an invoice with our company GSTIN and Digital River International GSTID. The invoice was made in Nov 2017, and the Credit is still not available on the GST portal as on date. The Support executive says, GST will be paid by the seller.

[YellowCrest]

Whats their GST no? My invoice doesnt even mention the GSTID.

[YellowCrest]

No it does, it says the Digital River Ireland GSTID is 9917IRL29003OSG, which is bogus.

So Adobe is collecting GST against a fraudulent GST No???

[Rtk_FS]

I doubt if they have any intention of resolving this. It certainly doesn't take this much time to get registered for GST.

[irustima]

DearAdobe,

It is illegal In India to collect GST and not deposit it to the govt. Adobe had been collecting GST but not depositing it! We arenot able to get a GST set off because of this.

GST number listed on theinvoice is as "9917IRL29003OSG" which you cannot validate on the India GST site. This GST number is that of Ireland and is not applicable in India.

Please refund GST cllected from us immediately or deposit the GST collected from us to the govt. of India and share details with us.

[Ani*Adobe]

Hi there,

Please contact Contact Customer Care  for any issues regarding GST query. The number shared on the invoice is correct.

^Ani