I pruchased the offer for 12 euro every month and i got applications like adobe fresco. In the description they said i cannot get this apllications just PS and LR. They also not listed as testversions. Are this apllication part of my order or do i have to change my order to get the Photoshop one for 23 euro per month? Thanks.
check your account to verify your subscription is what you expect (photography plan) and to verify your adobe id, https://accounts.adobe.com
if you see something unexpected, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', https://helpx.adobe.com/contact.html
Sounds like you're logged in to a FREE plan and not a PAID Photography Plan. Fresco is not part of the Photography plan.
Photoshop, and Photoshop on iPad.
Photoshop Lightroom on desktop, mobile, and the web.
Photoshop Lightroom Classic.
Spark with premium features.
20 GB cloud storage (upgradable to 1 TB)
1. Open CC Desktop App. 2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date." 3. Click on your Avatar (top right image). 4. Sign-out of Creative Cloud. 5. Close all apps. 6. Restart your computer. 7. Open CC Desktop app. 8. Click your Avatar. 9. Sign-in with your paid ID and password.
Post back if you still need help.
Nancy O'Shea, Adobe Product User & Community Professional Alt-Web Design & Publishing ~ Web : Print : Graphics : Media