All Adobe Apps Crash After A Few Minutes, Please Help!

New Here ,
Jan 07, 2021 Jan 07, 2021

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I have been using the apps on my macbook with no problem, however I have just moved everything over to my pc and sold the mac now and I haven't been able to do anything at all.

 

After a few minutes of use on any application (I am using Photoshop predominantly) my display will turn off and then on again (potentially the graphics card restarting) and displays its brief startup message, however when it turns back on the app will be in the process of crashing and by that point it is too late to do anything.

 

I have all the up to date drivers and software for Windows 10, AMD (Processor), Nvidia (GPU) and the current versions of the Adobe Apps themselves so I don't really see what the problem is as my machine should be more than capable. 

 

I have...

- AMD Ryzen 5 3600 

- Nvidia RTX 3070 Founders Edition 

- 16GB Corsair Vengeance RGB Pro Ram (2x8GB @ 3200MHz)

- Asus ROG Gaming-F Wifi X570 Motherboard 

- Corsair MP600 PCIe Gen 4 NVME Drive (1TB)

 

I feel like these components should have zero issues running Adobe Apps so please if anyone has any ideas then let me know as I have been trying every online solution I can find all day and so far nothing has worked, thank you!

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Adobe Community Professional ,
Jan 07, 2021 Jan 07, 2021

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LATEST

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Pay particular attention to Photoshop's new GPU requirements. See links below.
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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