Attempts to reinstall Creative Cloud desktop fials at approx 52%

New Here ,
Feb 08, 2021 Feb 08, 2021

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After a few jams in Lightroom the Creative Cloud desktop reported it needed a repair. Ik stopped the repair when it didn't seem te work: 45 minutes it remained on 52%. The same happened when I tried to reinstall the app.

What issues, if any, can I expect using my Adobe apps without the Create Cloud Desktop?

Thanks

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correct answers 1 Correct answer

Adobe Community Professional ,
Feb 09, 2021 Feb 09, 2021

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Try with the steps mentioned in the below link :

 

https://helpx.adobe.com/in/creative-cloud/kb/creative-cloud-missing-damaged.html

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New Here ,
Feb 09, 2021 Feb 09, 2021

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I followed the instructions as mentioned, now installing Creative Cloud Desktop seem to stuck for 1.5 hour at 50,5%.

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Adobe Community Professional ,
Feb 09, 2021 Feb 09, 2021

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See here:
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.html
https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
https://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/m-p/10916241?pa...
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
I had a similar issue.

Make sure that you have all Windows updates that are available.

The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

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New Here ,
Feb 09, 2021 Feb 09, 2021

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Thanks! Hope this will solve it, but no success so far.

 

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New Here ,
Feb 09, 2021 Feb 09, 2021

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The repair solution after killing all Adobe background processes in the Task Manager worked for me:

https://community.adobe.com/t5/download-install/updating-adobe-creative-cloud-stuck-at-39/m-p/109162...

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