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Business use of individual licenses?

New Here ,
Jul 18, 2018 Jul 18, 2018

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I have read lots about this on these forums, but I still have a question concerning the terms covering individual licenses owned by a business. 

I know that individual licenses can't be transferred, but given that all of the licenses that a business buys belong to the business, not the individual employees, if a business has one license for each employee, and one of those employees leaves, is it against the TOS to have that employee's replacement use the former employee's license?

This is not a transfer of the license (the business still owns it), and it is not "sharing" the license; there is a full license fee being paid for each employee.  I have not seen this question fully addressed.

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correct answers 1 Correct answer

Adobe Employee , Nov 06, 2018 Nov 06, 2018

Please refer to the legal terms which explain that IDs cannot be shared and that the individual owns the asset and log in ID:

https://www.adobe.com/legal/terms.html

With CC for teams, the admin can control the Adobe ID entitlements.

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LEGEND ,
Jul 19, 2018 Jul 19, 2018

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You should get Team or Enterprise licenses, which are designed for your business need. Retail licenses are associated with an Adobe ID and managed by the person who logs in.

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New Here ,
Jul 19, 2018 Jul 19, 2018

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Thank you, I am aware of those options, I've been looking into them. But that does not answer the question I originally asked about a business that owns individual licenses, and what the terms of those individual licenses are.

if a business has one license for each employee, and one of those employees leaves, is it against the TOS to have that employee's replacement use the former employee's license?

This is what I would like to have clarified. The business is the owner of all the licenses. So, under the terms of the Individual License (owned by the business), after DesignerD resigns and leaves the company, is it within the license terms for the replacement DesignerD to begin using that same license seat?

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Guide ,
Jul 19, 2018 Jul 19, 2018

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Hi,

Install : You can install Creative Cloud applications on multiple computers, regardless of operating system.

Activate : You can activate Creative Cloud on up to two computers.

Use : You can use the software on one computer at a time.

If you respect this terms ,If an employee leave ,another one can use his credentials .

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New Here ,
Jul 20, 2018 Jul 20, 2018

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arij2010  wrote

Hi,

Install : You can install Creative Cloud applications on multiple computers, regardless of operating system.

Activate : You can activate Creative Cloud on up to two computers.

Use : You can use the software on one computer at a time.

If you respect this terms ,If an employee leave ,another one can use his credentials .

This is how I have interpreted it concerning an employee who is no longer with he company -- is there someone from Adobe who can confirm this (or let me know that it is not correct)?

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Guide ,
Jul 20, 2018 Jul 20, 2018

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Your license is not linked to a specific user .Another employee can use this license .For example you buy some individual licenses with generic email addresses like ( contact@...  , info@.... ) these email addresses are not linked to an employee .

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Community Expert ,
Jul 20, 2018 Jul 20, 2018

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an individual license is linked to an id and that id is linked to an e-mail. So it is possible to attribute a physical user an id. This works fine when you have one or two users and the administrative overhead stays quite low. But there is no management support. No tools for networked installation etc.

However, as soon as you are a serious company at a certain size, you need to consider teams licenses, as the overhead gets towards 0 while adding more seats or changing the attributed user. In addition you have other advantages, like individual support sessions with Adobe specialists.

You need, however, asking the question on licensing to an Adobe representive. None of the user community can talk for Adobe on this behalf.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jul 24, 2018 Jul 24, 2018

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Abambo  wrote

You need, however, asking the question on licensing to an Adobe representive. None of the user community can talk for Adobe on this behalf.

That is what I am trying to do here -- ask the question to an Adobe representative. I don't know why this now says: "assumed answered," when the question was not answered. 

It's a straightforward question -- this is either OK in the license terms, or it's not. Where is someone from Adobe who can answer this?

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Adobe Employee ,
Nov 06, 2018 Nov 06, 2018

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Please refer to the legal terms which explain that IDs cannot be shared and that the individual owns the asset and log in ID:

https://www.adobe.com/legal/terms.html

With CC for teams, the admin can control the Adobe ID entitlements.

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LEGEND ,
Jul 24, 2018 Jul 24, 2018

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This is a community forum, not a place where Adobe representatives wait. You MIGHT be lucky but you really need to contact Adobe enterprise sales (not retail sales or customer service, they know nothing about this).

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