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Cant verify the suscripción status

New Here ,
May 29, 2020 May 29, 2020

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Hi, Im a paid user for the whole set of apps of adobe, but this is the third day I can´t acces any of it, and Im startitng lo lose money actually. All apps when starting shows a sign saying "Cant verify your suscription status". I have been looking around and it has seem to be something widespread... two days ago.

 

Its not my network connection, as the program says. Is there any solution around? I really need to start working today.

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Creative Cloud

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Community Expert ,
May 29, 2020 May 29, 2020

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Please take a look here:

https://community.adobe.com/t5/enterprise-teams/cannot-verify-subscription-status/td-p/10589975?page...

https://community.adobe.com/t5/adobe-xd/install-solved-can-t-verify-my-subscription-status-windows/t...

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Engaged ,
May 29, 2020 May 29, 2020

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  • Close all the Adobe apps.
  • Sign out from the Creative Cloud desktop app and close it.
  • Open the app and sign in. Check if it brings any change.

If that doesn't help then check if there are any proxies applied in the network settings.

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