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Change or give back a product

New Here ,
Jan 11, 2021 Jan 11, 2021

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I'm not able to install premiere elements and photos hop 2021 because my notebook doesn't meet the required standards. How can I change the product? Thank you. 

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Adobe Community Professional ,
Jan 11, 2021 Jan 11, 2021

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It's depend on where you have buy the software and if you have opened the package.

If the seal isn't broken I see a chance to give the product back. If it's broken you has been unlucky.

In any case, I would contact the supplier

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LEGEND ,
Jan 11, 2021 Jan 11, 2021

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What would you change it for? Sadly, Adobe don't sell any old apps for low end or old computers. 

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Adobe Community Professional ,
Jan 11, 2021 Jan 11, 2021

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>>>because my notebook doesn't meet the required standards. 

 

Hardware or operating system? If operating system, have you tried upgrading (free)?

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Adobe Community Professional ,
Jan 11, 2021 Jan 11, 2021

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