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code for brand new creative cloud educard from bookstore says invalid

New Here ,
Sep 10, 2016 Sep 10, 2016

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Hello,

When I visit www.creativecloud.com/educard and follow the direction the code for brand new creative cloud educard from bookstore says invalid, screen shot below, is there a better way than this forum to find someone who can help?  can someone please email me?  is there a live support person i can call?:

[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]

[This is an open forum, not Adobe support, please do not post personal information]

[If you are posting using email, please turn your 'sig file' function OFF for posting]

[NEVER POST A SERIAL OR REDEMPTION NUMBER IN AN OPEN FORUM !!!]

[You have just given your number to everyone who read this message before]

[I deleted the number... or people who receive all their forum messages via email]

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correct answers 2 Correct answers

Adobe Community Professional , Sep 10, 2016 Sep 10, 2016
Well, your redemption code is now useless after being posted in an open forumThis is an open forum, not Adobe support... click below to contact Adobe staff to helpWhile the forums are open 24/7 you may not contact Adobe support at all timesChat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIMEBe sure to remain signed in with your Adobe ID before accessing the link belowCreative Cloud support (all Creative Cloud customer service issues) http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Adobe Community Professional , Jun 27, 2021 Jun 27, 2021

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Adobe Community Professional ,
Sep 10, 2016 Sep 10, 2016

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Well, your redemption code is now useless after being posted in an open forum

This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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LEGEND ,
Sep 11, 2016 Sep 11, 2016

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Contact whoever sold you the card.  It is their responsibility to provide you with a valid redemption code.

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New Here ,
Jun 27, 2021 Jun 27, 2021

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where PROFANITY REMOVED do i enter the code

 

[Profanity removed... this is a family oriented forum... Moderator]

[Continue to post profanity and you could be banned from the forum]

 

 

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Adobe Community Professional ,
Jun 27, 2021 Jun 27, 2021

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