code for brand new creative cloud educard from bookstore says invalid

[mramlatc]

Hello,

When I visit www.creativecloud.com/educard and follow the direction the code for brand new creative cloud educard from bookstore says invalid, screen shot below, is there a better way than this forum to find someone who can help?  can someone please email me?  is there a live support person i can call?:

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[NEVER POST A SERIAL OR REDEMPTION NUMBER IN AN OPEN FORUM !!!]

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[I deleted the number... or people who receive all their forum messages via email]

[John T Smith · Accepted solution]

Well, your redemption code is now useless after being posted in an open forum

This is an open forum, not Adobe support... click below to contact Adobe staff to help

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[Ned Murphy]

Contact whoever sold you the card.  It is their responsibility to provide you with a valid redemption code.

[Bill5C66]

where PROFANITY REMOVED do i enter the code

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[John T Smith · Accepted solution]

Redemption Code https://helpx.adobe.com/download-install/kb/redemption-code-help.html