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New Here ,
Sep 29, 2020 Sep 29, 2020

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Be respectful? Don't treat us like rubbish and then ask us to be respectful. Pathetic!

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New Here ,
Sep 29, 2020 Sep 29, 2020

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How do I contact this company. They double bill me and I can't find a way to let them know. The online assistance has a box to type BUT NO WAY TO SEND WHAT HAS BEEN TYPED. And the same assistant won't load on my PC. PATHETIC!!!

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Community Expert ,
Sep 30, 2020 Sep 30, 2020

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Community Expert ,
Sep 29, 2020 Sep 29, 2020

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Hello There,
To contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled. If you can't see the chatbox or have any other issues, as you mentioned about messages not getting sent, try a different browser.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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