Creative Cloud App - can't manage apps; don't have an IT administrator.

[ryang70132750]

Hi,

I would like to install the 7-day trial version of Adobe InDesign using the Creative Cloud app. I am signed in to the app with my personal adobe account NOT a business or enterprise account, yet I have been unable to access the Manage Apps tab; I am only getting a message along the lines of 'You don't have permission. Contact your IT administrator.' - I don't HAVE an IT admin. Just me.

Any idea how I can rectify this?

[DelphiZoa · Accepted solution]

Hi,

Have you tried the correct answer solution in this discussion thread? https://community.adobe.com/t5/Enterprise-Teams/dont-t-have-access-to-manage-apps/td-p/10549326. Let us know if that helps or if you continue to experience the same issue.

[ryang70132750]

Hello!

Thank you for your quick response. The instructions in the linked video solved my issue.

Many thanks!

[dion.singer]

Thank you so much!   You have solved me weeks of absolute frustration!  #thankyou #relaxed

[Guest]

This video was recently created by a friend of mine and explains how to fix the issue also !

https://youtu.be/jr2jlngK4wU

[defaulticriv1dzg95l]

I don´t have the config folder inside OOBE, helpp!!

[defaultvjiu3gjx57o4]

Same problem :(( 

[Gina28229341uvuw]

When i click on this it bring in an old version of the program and tells me i am missing required plug ins

[kglad]

@Gina28229341uvuw 

please clarify your issue.