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Creative Cloud Availability across the world

Community Beginner ,
Jul 09, 2013 Jul 09, 2013

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Hi!

I travel a lot. And I want to make sure that my Creative Cloud membership will be active across the globe.

So here's a question: when i purchase membership in one country, will I  be able to use my creative cloud and

all of its applications in other countries?

For example, if I were purchased it in Ukraine, would it be available to me in Israel?

Thanks in advance for an answer.

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correct answers 1 Correct answer

Adobe Employee , Jul 09, 2013 Jul 09, 2013

Yes, it will be as long as you have periodic access to the net.

Regards,

Anirudh

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Adobe Employee ,
Jul 09, 2013 Jul 09, 2013

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Yes, it will be as long as you have periodic access to the net.

Regards,

Anirudh

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Community Beginner ,
Jul 09, 2013 Jul 09, 2013

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Interesting. I talked to my reseller in Ukraine and he said that it will work in my region only, and if I leave Ukraine it won't work.

So is my reseller wrong?

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Mentor ,
Jul 09, 2013 Jul 09, 2013

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Welcome to the forum.

I think concerning global availability it's more about the markets/countries Adobe has currently entered and presently offer the "Sale" of creative cloud. As far as usability past the "sale", once you own the software all you should need is an internet connection for the subscription service to periodically verify your status under the required duration based upon your terms.

Rewiew the following:

Do I need ongoing Internet access to use my Adobe Creative Cloud desktop applications?

http://www.adobe.com/products/creativecloud/faq.html

Having said that, the Adobe availability matrix, shows the only Creative Cloud currently being sold in the Ukraine is for teams only, not individuals. So not sure if that impacts you in anyway?

http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-matrix.pdf

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Community Beginner ,
Jul 10, 2013 Jul 10, 2013

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Thanks a lot!

Too bad they're not distributing it via internet without those complications, resellers and all of that stuff.

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Community Beginner ,
Jul 10, 2013 Jul 10, 2013

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What if I'll buy it in UK? I got my unkle there.

They have CC for individuals there. Do you think it'll work?
I mean, buying it in UK and using it in Ukraine or Israel (unfortunately in Israel Adobe sells CC for teams only).
That shouldn't be much of a problem, right?
Well, that's a lot of effort though, but for this piece of software this worth it.

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Adobe Employee ,
Jul 12, 2013 Jul 12, 2013

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The subscription needs to match your billing information.  That said you will be able to continue to use the Creative Cloud when you travel to the Ukraine as long as you continue to have Internet access.

The availability table posted by W_J_T is useful to know what Creative Cloud options are available in your country.

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Community Expert ,
Sep 14, 2015 Sep 14, 2015

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bhatnaga wrote:

Yes, it will be as long as you have periodic access to the net.

And "periodic" is defined here - generally speaking, you can run at least 99 days offline for annual Adobe subscriptions, and 30 days offline for month-to-month plans:

Internet connectivity, offline grace period, and reminders

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