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Creative Cloud Desktop does not detect that I have applications installed

New Here ,
Mar 14, 2021 Mar 14, 2021

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Although I have 3 applications installed from my contracted plan, Creative Cload Desktop indicates that they are not installed. When I use the applications it seems that everything works fine, but I do not know if this represents a problem for future updates. 

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Cloud storage web assets, Collaboration

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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Hi @he_ba,

Did you restart your computer?

 

1. Open CC Desktop App.
2. Click your Avatar (top, right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."

3. Click on Updates in your left side panel.  When updates become available you'll see a number in a blue circle.

 

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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