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Creative Cloud installation and download error

New Here ,
Feb 16, 2021 Feb 16, 2021

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When I try to download either the Creative Cloud or Adobe Premiere Pro, I get an error message. The error message says Creative Cloud.exe - System error The code execution cannot proceed because MSVCP140.dll was not found. Reinstalling the program may fix this problem. And when I press OK, another message pops up saying the same thing but instead of MSVCP140.dll was not found, it says VCRUNTIME140.dll was not found. And when I try to reinstall it like it says, the same message pops up.

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Activation, CC FAQ, Creative Cloud, Feature request, Installation, New user

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Adobe Community Professional ,
Feb 16, 2021 Feb 16, 2021

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New Here ,
Feb 17, 2021 Feb 17, 2021

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Thank you! I tried it but unfortunately it didn't work. It still says the same thing even though I tried the download from the link you sent multiple times.

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