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Creative Cloud iOS app opens to blank page

New Here ,
Mar 03, 2020 Mar 03, 2020

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I have seen posts regarding the desktop app, but I cannot open Creative Cloud on my iPhone XS, when I sign in it just loads to a blank screen.

 

I am on iOS 13.3.1

 

Is this just me or is anyone else having this problem?

 

I should add, this is using the Creative Cloud App, not trying to open it in Safari.

 

 

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Creative Cloud

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correct answers 1 Correct answer

Community Beginner , Apr 27, 2020 Apr 27, 2020
I just had this issue today after upgrading my phone. I was able to get to the UI by long pressing on the icon and pressing "search," then cancelling out of it. 

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Community Beginner ,
Apr 27, 2020 Apr 27, 2020

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I just had this issue today after upgrading my phone. I was able to get to the UI by long pressing on the icon and pressing "search," then cancelling out of it. 

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New Here ,
Sep 23, 2020 Sep 23, 2020

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Thank you! I have been looking for a solution to this for weeks and weeks. Just now came across this.

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New Here ,
Sep 23, 2020 Sep 23, 2020

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why not

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