Creative Cloud issue

Report · Feb 11, 2019

Hi! I have the photography plan what includes PS, LR, LR Classic.

Yesterday I updated the Adobe Creative Cloud.

Now in the the ACC it seems like I have not installed the Photoshop, Lightroom and LR Classic. I attached a print screen about it.

Report · Feb 11, 2019

Do you have tried to sign out fro CC and sign in again?

Do you have restart your computer?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

Report · Feb 11, 2019

Yes, of course, I did it both.

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Report · Feb 11, 2019

Check in the CC desktop prefs if the selected language is the same as the installed one :

Report · Feb 11, 2019

I did it but nothing changed...

Report · Feb 11, 2019

See this help article

Stop Adobe Creative Cloud from opening in trial mode after purchase

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Report · Feb 12, 2019

- Which version is installed for Photoshop for example ( you can see that on Photoshop help menu ) ?

- Which language did you installed ?

- Which language is set on prefs menu ?

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Creative Cloud issue