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Creative Cloud has been trying to update for the past week, but fails every time with error code A12E1:
Mac OSX 10.8.4.
Anyone else having this issue?
Hi ADI-Dallas,
Please perform the below steps:
1) Reboot the computer.
2) If error still persist, Rename the OOBE folder to OOBE OLD from
Mac: MAC HD/Library/Application Support/Adobe
3) Download Creative cloud once again and try launching.
4) If you still faces an issue then Quit/End the AAM notifier process
Windows:
Press Ctrl Alt Delete
Start Task Manager
Click the 'processes' tab and check if you have AAMNotifier running
If so, click End Task
Mac:
Go to Spotlight (magnifying glass at top right on your sc
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Hi ADI-Dallas,
Please perform the below steps:
1) Reboot the computer.
2) If error still persist, Rename the OOBE folder to OOBE OLD from
Mac: MAC HD/Library/Application Support/Adobe
3) Download Creative cloud once again and try launching.
4) If you still faces an issue then Quit/End the AAM notifier process
Windows:
Press Ctrl Alt Delete
Start Task Manager
Click the 'processes' tab and check if you have AAMNotifier running
If so, click End Task
Mac:
Go to Spotlight (magnifying glass at top right on your screen)
Type Activity Monitor
Press Return to open Activity Monitor
Check in the Activity monitor for AAMNotifier
Quit that process if you find it
Thanks!
Ankit
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Ankit,
Thanks. This solved the issue... I had to rename the folder AND quit the process mentioned. Just renaming the folder didn't work.
Best,
Dallas