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En cuánto tiempo obtengo un reembolso?

New Here ,
Mar 22, 2018 Mar 22, 2018

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Hice la cancelación, dentro del plazo estipulado en los términos del contrato, de un pedido que realicé el día 7 de marzo de 2018 (pedido ADD002269358EDU). La fecha de cancelación es el día 11 de marzo, recibí confirmación de cancelación por correo electrónico, sin embargo, no han realizado el reembolso.

Solicito su apoyo para esta situación. Gracias.

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correct answers 1 Correct answer

LEGEND , Mar 22, 2018 Mar 22, 2018
Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.Creative Cloud support (all Creative Cloud customer service issues) https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership

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LEGEND ,
Mar 22, 2018 Mar 22, 2018

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Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-mem...

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New Here ,
Mar 25, 2018 Mar 25, 2018

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Hola. Gracias por la atención y su comentario. El rembolso de la compra ya fue depositado en mi cuenta.

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New Here ,
Sep 22, 2020 Sep 22, 2020

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Como ha sucedido? Simplemente realizo la cancelacion y luego fue depositado el dinero en su cuenta o como?

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