I'm receiving error code P206 when I'm trying to install the photoshop trial on Windows. The error says "unable to reach adobe servers", yet I'm able to ping the servers. I have installed this before without a problem so my internet connection is not the issue. I have tried the Adobe cleaaner tool, but it did not fix it. Link for the tool log is: Adobe Creative Cloud Cleaner Tool.log - Google Drive . Is there a fix?
uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials
Hi! I am unable to unistall cc + cc apps, or i should rather say was unable to uninstall. You see that i have been having this problem for a long time (like 9 months). I first spotted the problem when i tried to uninstall cc, when it told me that it can't connect to adobe servers, and gave me errorcode 2 or something like that. So then i tried to uninstall cc manually. In other words, i skipped the first two steps and did the rest, but it did not fix it. What should i do now?
using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
How are you suupose to uninstall cc like u mention in ur troubleshoot steps if you can't even get it to install in the first place? Makes no sense. The error pops up for me as soon as it starts the install. and my internet is fine.
I am having the same erro code P206. Tried EVERYTHINH without success. I also chatted with tech support today for quite awhile. Person tried to help me but was unable to, refered me to the same help links. It all SUDDENLY started with an error the other day about cannot validate my subscripion. Thought I would uninstall CC and Photoshop and now I am getting this error. It's not my network, but something is rejecting my connection. Nothing I tried work, spent two days and hours on end. I hate to give up because I love Photoshop so much.
This did not work. I cannot do anything. Photoshop is fine, Illustrator claims that I am not licensed and tells me it's in free trial mode.
I am current and pay monthly. What is this?
Adobe no longer supports TLS 1.0 and 1.1. Please check your system that you're enabled the Transport Layer Security (TLS) 1.2 protocol.
For more infos take a look here:
If you're using Win 7 please upgrade your OS and install the MS Easy Fix.
Also upgrade your browsers to enable TLS 1.2 connections.
The accepted answer is NOT an answer. It is a private alternative. Further, no disrespect, but do you really think that a proper installer/uninstaller should require any user to turn off a firewall or anti-virus program? Under no circumstances should this be an acceptable instruction.