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Errorcode P206

New Here ,
Jun 04, 2018 Jun 04, 2018

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I'm receiving error code P206 when I'm trying to install the photoshop trial on Windows. The error says "unable to reach adobe servers", yet I'm able to ping the servers. I have installed this before without a problem so my internet connection is not the issue. I have tried the Adobe cleaaner tool, but it did not fix it. Link for the tool log is: Adobe Creative Cloud Cleaner Tool.log - Google Drive . Is there a fix?

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correct answers 1 Correct answer

Adobe Community Professional , Jun 04, 2018 Jun 04, 2018
using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Adobe Community Professional ,
Jun 04, 2018 Jun 04, 2018

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confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

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New Here ,
Jun 04, 2018 Jun 04, 2018

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Yes

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Adobe Community Professional ,
Jun 04, 2018 Jun 04, 2018

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uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

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New Here ,
Jun 04, 2018 Jun 04, 2018

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Hi! I am unable to unistall cc + cc apps, or i should rather say was unable to uninstall. You see that i have been having this problem for a long time (like 9 months). I first spotted the problem when i tried to uninstall cc, when it told me that it can't connect to adobe servers, and gave me errorcode 2 or something like that. So then i tried to uninstall cc manually. In other words, i skipped the first two steps and did the rest, but it did not fix it. What should i do now?

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Adobe Community Professional ,
Jun 04, 2018 Jun 04, 2018

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using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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New Here ,
Jul 28, 2021 Jul 28, 2021

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How are you suupose to uninstall cc like u mention in ur troubleshoot steps if you can't even get it to install in the first place? Makes no sense. The error pops up for me as soon as it starts the install. and my internet is fine.

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New Here ,
Jul 28, 2021 Jul 28, 2021

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I am having the same erro code P206. Tried EVERYTHINH without success. I also chatted with tech support today for quite awhile. Person tried to help me but was unable to, refered me to the same help links. It all SUDDENLY started with an error the other day about cannot validate my subscripion. Thought I would uninstall CC and Photoshop and now I am getting this error. It's not my network, but something is rejecting my connection. Nothing I tried work, spent two days and hours on end. I hate to give up because I love Photoshop so much.

 

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Community Beginner ,
Oct 15, 2021 Oct 15, 2021

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This did not work. I cannot do anything. Photoshop is fine, Illustrator claims that I am not licensed and tells me it's in free trial mode. 

I am current and pay monthly. What is this?

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Adobe Community Professional ,
Oct 16, 2021 Oct 16, 2021

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LATEST

Adobe no longer supports TLS 1.0 and 1.1. Please check your system that you're enabled the Transport Layer Security (TLS) 1.2 protocol.

For more infos take a look here:

https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html#faq

 

If you're using Win 7 please upgrade your OS and install the MS Easy Fix. 

Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP in Windows (microsoft.co...

 

Also upgrade your browsers to enable TLS 1.2 connections.

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New Here ,
May 08, 2020 May 08, 2020

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The accepted answer is NOT an answer. It is a private alternative. Further, no disrespect, but do you really think that a proper installer/uninstaller should require any user to turn off a firewall or anti-virus program? Under no circumstances should this be an acceptable instruction.

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