Hard drive replacement - can't install any CC apps - Error code 176

[suncloud333]

I had to replace a failed hard drive which had all my CC apps on it, and I can't install any programs on a new drive - am getting the Error code 176 (can't install on network drive.)  I've researched this and found this forum post, with my same issue:

I run Windows 10 and Adobe CC on my sdd, but install all of my adobe apps on my hdd. My hdd recently crashed and I replaced it with a new one. Ever since I replaced my hdd, I haven't been able to install Photoshop CC or Illustrator CC on either my SSD or new HDD. All other apps install just fine. I get the same error when attempting to install either programs:  Exit Code 176

Your Adobe staff replied:

Could you please restart your machine once and then install the apps using this direct download link Download Creative Cloud apps

I have tried this, and clicking on the "Set-up.exe" file in the package of a program, it says it is installing, but then quits and comes up with the 176 error again.

Any suggestions?

thank you.

[kglad · Accepted solution]

apply each step that you are able:

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

use the desktop app to install your cc programs/trials

[moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]

[suncloud333]

kglad . . . this worked! . . . thank you so much.

[kglad]

you're welcome.

[DevinShadowV]

I followed your steps and it didn't work and I don't know what I did wrong.

[Hridaya Narayan Mishra]

Stop sending me any type of mail

[DevinShadowV]

Looks like I got it working now just did the steps wrong but thank you for your help.