• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

HELP FROM ADOBE - Problems with my plan

New Here ,
Jan 06, 2021 Jan 06, 2021

Copy link to clipboard

Copied

Hi there!

I've moved from US to Brazil and my plan is ending. When I navigate to the page where I add a new credit card, the site doesn't change the country. The only option is US and I would like to keep my plan with a brazilian credit card.

Help please.

Best regards

TOPICS
Installation

Views

100

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 06, 2021 Jan 06, 2021

Copy link to clipboard

Copied

LATEST

I think you will need help changing your country

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines