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How many users on one license

Explorer ,
Feb 19, 2017 Feb 19, 2017

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Hi,

I'm planning buying the Creative Plan All Apps. I have read that the App's may run on two users/computers at the same time using the same password. Is that for the whole Ceative Plan, or is it per App? Do I activate one of the apps, the anothe app, andet another app for each user or one activation forthe whole Creative Cloud plan?

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Activation , Creative Cloud

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correct answers 1 Correct answer

Community Expert , Feb 19, 2017 Feb 19, 2017

Again, No

Activations are by ACCOUNT, not Program

When you activate on computer A it does not matter what you use... your account is activated on that computer

Then when you activate on computer B it does not matter what you use... your account is activated on that computer

You may not activate on computer C until you sign OUT on A or B

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Community Expert ,
Feb 19, 2017 Feb 19, 2017

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a single user license is for one person only.  if the license is for all apps, all the programs can be installed on an unlimited number of computers (for use by the licensee only).  there is a modest restriction (for internet connected computers); you can sign-in (and therefore start your adobe programs) on, at most, two computers at any one time.

when you subscribe (or even earlier for a trial), you install the cc desktop app, https://creative.adobe.com/products/creative-cloud

you use the app to install your trials and subscriptions.  if you have a subscription, it is tied to your adobe id/password.  you use your adobe id/password to sign in to your cc desktop app and that enables your program subscriptions.  if you're not signed in, you can use a trial.  but after 1 week (or sometimes sooner), the trial ends and you can no longer start your adobe cc programs unless you have a subscription and you sign-in to your cc desktop app

adobe also has team and enterprise subscriptions more appropriate for businesses.

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Explorer ,
Feb 19, 2017 Feb 19, 2017

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One single user may use two computers at the same time - I have read. What If I have three computers at teh same time, using three different apps from the CC plan? May I do that?

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Community Expert ,
Feb 19, 2017 Feb 19, 2017

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No, you may not use 2 computers at the SAME TIME

Cloud License allows 2 activations at a time http://www.adobe.com/legal/licenses-terms.html

-http://www.adobe.com/content/dam/Adobe/en/legal/servicetou/Software_Terms-en_US-20150601_2200.pdf

-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

-Windows or Mac does not matter... 2 on the same operating system, or 1 on each

-Two activations on one account MAY NOT be in use at the same time (note in the above license link)

Sign OUT of your Cloud account on computer A or B to be able to use on computer C

-via https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

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Explorer ,
Feb 19, 2017 Feb 19, 2017

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What ment was:

At the same time:

1 computer only runs ex. Photoshop from the CC plan = 1 acitvation

and

Another computer only runs ex. InDesign from the CC plan = 1 activation

and

Antother computer only runs ex. Acrobat from the CC plan = 1 activation

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Community Expert ,
Feb 19, 2017 Feb 19, 2017

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Again, No

Activations are by ACCOUNT, not Program

When you activate on computer A it does not matter what you use... your account is activated on that computer

Then when you activate on computer B it does not matter what you use... your account is activated on that computer

You may not activate on computer C until you sign OUT on A or B

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Explorer ,
Feb 19, 2017 Feb 19, 2017

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Okay, thanks. Now I got it 🙂

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