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How to stop Creative Cloud from launching when Photoshop starts?

Contributor ,
May 08, 2020 May 08, 2020

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"Settings > General > Launch Creative Cloud at login" is NOT checked.

"Settings > Apps > Auto-update" is NOT checked.

"Settings > Notifications > App Updates" (and all other notifications) is NOT checked.

 

However, after the most recent update, Creative Cloud launches when I start Photoshop, and pops up a notification to tell me there are updates to my apps. What part of do not launch / do not update / no notifications does Adobe not understand?

 

How do I stop Creative Cloud from launching EVER under ANY circumstances, except when I manually run the exe myself?

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Creative Cloud, Feature request

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correct answers 1 Correct answer

Contributor , May 15, 2020 May 15, 2020
The hacky workaround is totally obvious in retrospect. I renamed:C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exeto something else (something rude! lol). Also these files and every EXE in these folders for good measure (I was in a mood):C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exeC:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe I switched back and forth a few times to confirm: Photoshop no longer starts up ...

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Adobe Community Professional ,
May 08, 2020 May 08, 2020

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Tell Windows to not open Creative Cloud on startup.

Start > Settings > Apps > Startup...

 

That said, today Creative Cloud did not open but I did receive a Windows notification that CC updates are available. I think that's because I don't accept automatic updates.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Contributor ,
May 08, 2020 May 08, 2020

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To be clear: Creative Cloud is NOT STARTING WHEN WINDOWS BOOTS, it's starting when Photoshop starts.

 

I should have also specified:

"Windows > Settings > Apps > Startup > Creative Cloud" (and all adobe products) are NOT starting when windows loads.

"Windows > Services > AdobeUpdateService" is set to Startup Type DISABLED

 

I've searched Photoshop for settings relating to auto-updating or cloud but didn't find any.

 

I did leave two Adobe DRM services in place: Adobe Genuine Software Integrity Service & Adobe Genuine Software Monitor Service set to Automatic startup type, as I assume photoshop needs them to run.

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Adobe Community Professional ,
May 08, 2020 May 08, 2020

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Open CC Desktop App. Settings > Syncing > Pause Sync.

 

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Contributor ,
May 08, 2020 May 08, 2020

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Nope, Sync was already disabled too.

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Adobe Community Professional ,
May 08, 2020 May 08, 2020

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I cannot reproduce your problem on my end.  When all else fails, use the Adobe Cleaner Tools followed by a fresh install of CC and PS.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Good luck!

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Contributor ,
May 15, 2020 May 15, 2020

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The hacky workaround is totally obvious in retrospect.

 

I renamed:

C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe

to something else (something rude! lol).

 

Also these files and every EXE in these folders for good measure (I was in a mood):

C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe

C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe

 

I switched back and forth a few times to confirm: Photoshop no longer starts up Creative Cloud when I run it. No error messages. And I can still run Creative Cloud manually when I want to.

 

That red update reminder will no longer plague my working days. Free at last.

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Contributor ,
May 15, 2020 May 15, 2020

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I feel like there's a very hidden setting deep in either CC or PS that instructs PS to check for updates when it boots. But I couldn't find anywhere in either app to turn it off. Maybe it's just a feature of the newest PS that can't be disabled, but then I'm not sure why @Nancy_OShea couldn't immediately recreate it.

 

Maybe scrubbing and reinstalling everything would have fixed it but HELL NO that takes all day and I'm not confident I could keep all my custom settings / brushes / actions / hotkeys without also keeping whatever was causing the problem in the first place.

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New Here ,
Mar 31, 2021 Mar 31, 2021

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Did you ever find a way to disable the simultaneous startup without the hacky workaround? I would prefer not to deal with deleting the old executables when Creative Cloud decides to update.

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New Here ,
Mar 31, 2021 Mar 31, 2021

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Alright this is a bit long, but I'd say that it's less janky, the only thing I can't figure out is AdobeIPCBroker, attempts at removing it caused stuff to break, so a second script is needed once you've exited to clean the leftover.

Usage:

1:

- Make a backup folder for some of the files (you could also rename them, although I prefer to have the backups centralized in a folder with specified path names as their folder paths)

2:

- Go to: "C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox"

- Cut AdobeIPCBroker.exe and paste it into your backup folder

3:

- Go to: "C:\Program Files\Adobe\Adobe Creative Cloud Experience"

- Cut CCLibrary.exe and paste it into your backup folder

4:

- Go to: "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC"

- Cut CCXProcess.exe and paste it into your backup folder

5:

- <Removed by Moderator>

6:

- Run Creative_Cloud_Clean_Launcher.bat and choose the program you want to open

7:

- Whenever you're done using any CC programs and have them closed, run CC_Exit.bat, it will kill any remnants (`AdobeIPCBroker.exe` is really only one)

Here's the thing, it's possible to make all this into an .ahk script, however, I don't really have the time for it atm. It's been a while since I've messed with .ahk scripts, I may do it at some point though.

More detailed <Removed by Moderator> if you're curious

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Community Beginner ,
Nov 23, 2021 Nov 23, 2021

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Why were certain lines removed from your post, I wonder?  They may have been critical to its usefulness.

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Adobe Community Professional ,
Nov 23, 2021 Nov 23, 2021

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Spam is removed in accordance with forum guidelines.

https://community.adobe.com/t5/using-the-community-discussions/adobe-support-community-guidelines/td...

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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