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I bought a Seagate HD and it's supposed to come with a free photography package?

New Here ,
Mar 31, 2019 Mar 31, 2019

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I bought a seagate external HD (backup plus 2TB), and it's supposed to come with some sort of offer for a free photography package.  Beyond that information on the product, there's no instruction whatsoever on how to actually redeem that offer.  Anybody know how I do it?  To further complicate it, I already have the CC photography plan that is offered, so can I still get this offer?

Thanks,

Elana

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correct answers 1 Correct answer

Adobe Community Professional , Mar 31, 2019 Mar 31, 2019
According to the Seagate website, you redeem 2 months at product registrationBackup Plus Portable Drives: Portable & External Hard Drives | Seagate US "1 Two-month membership to Adobe Creative Photography Plan is redeemable during product registration."Given that Photography Plans are only available as annual plans, that's 10 months to pay for someone who only wants the freebie out of curiosity.

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Adobe Community Professional ,
Mar 31, 2019 Mar 31, 2019

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According to the Seagate website, you redeem 2 months at product registration

Backup Plus Portable Drives: Portable & External Hard Drives | Seagate US

"1 Two-month membership to Adobe Creative Photography Plan is redeemable during product registration."

Given that Photography Plans are only available as annual plans, that's 10 months to pay for someone who only wants the freebie out of curiosity.

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New Here ,
Apr 01, 2019 Apr 01, 2019

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When I registered the product, I didn't see anywhere anything about this.

Can anyone tell me how to actually contact Adobe about this?

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Adobe Community Professional ,
Apr 01, 2019 Apr 01, 2019

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I suggest contacting Seagate. It's their offer. They should be able to tell you how to redeem it when registering your new hard drive on their website.

Contact Us | Seagate

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Adobe Community Professional ,
Apr 01, 2019 Apr 01, 2019

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Hi Elana

I agree with John. The offer is from Seagate not Adobe and they are the only ones who can help you.

If you continue the Photography plan, an annual subscription is $9.99 a month. Be sure to cancel if you don’t plan to continue.

6BE1DFF4-32FF-4251-816C-4A98DB2227D2.jpeg

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New Here ,
Jul 25, 2019 Jul 25, 2019

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John, the offer is also aplicable to trial plans, where instead of 30 free days you will get the total 90 days of unleashed lightrooming, not bad at all

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Adobe Community Professional ,
Jul 25, 2019 Jul 25, 2019

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barmalini  wrote

John, the offer is also aplicable to trial plans, where instead of 30 free days you will get the total 90 days of unleashed lightrooming, not bad at all

A Creative Cloud free trial is 7 days, not 30 days.

After 7 day trial,  it reverts to a paid plan unless the user cancels within the 14 day grace period.    Beyond that, a  cancellation before the 12th month incurs a 50% penalty fee for remaining months of service.   See Terms below.

Adobe Subscription and Cancellation Terms | Adobe

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jul 25, 2019 Jul 25, 2019

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Sorry for causing any confusion. I remember getting a 30 days free trial myself like three years ago. It was CC cloud for Photographers, but many things have changed since, obviously

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Adobe Community Professional ,
Jul 26, 2019 Jul 26, 2019

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Yes, the 30 days trial is long gone...

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jul 26, 2019 Jul 26, 2019

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A couple of months ago I've bought a Seagate disk with two months of Lightroom promo and it had activated OK. But now I've bought two additional disks, registered them, received the activation link, and now the activation code is rejected saying that it has already been used up. But I'm sure the disks came new, unused, unopened and from a reputable store, so nobody could register for the action with my serial number.
https://i.imgur.com/cNuwDSx.png

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Adobe Community Professional ,
Jul 26, 2019 Jul 26, 2019

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barmalini  wrote

A couple of months ago I've bought a Seagate disk with Lightroom action and it had activated OK. But now I've bought two additional disks, registered them, received the activation link, and now the activation code is rejected saying that it has already been used up.

I wouldn't be surprised if Seagate is limiting redemptions to one per customer. 

Contact Seagate.

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Jul 30, 2019 Jul 30, 2019

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https://forums.adobe.com/people/Nancy+OShea  wrote

I wouldn't be surprised if Seagate is limiting redemptions to one per customer. 

Contact Seagate.

That would be weird...

ABAMBO | Hard- and Software Engineer | Photographer

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