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I cannot run the creative cloud application

New Here ,
Oct 08, 2020 Oct 08, 2020

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I click on the shortcut to start the application but it does not open and also a blue circle is created in the indicator of my mouse, as if it was loading something but the application never opens and the circle stays in the mouse indicator

Please your help to solve it.

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correct answers 1 Correct answer

Adobe Community Professional , Oct 08, 2020 Oct 08, 2020
Mac Spinning Wheel https://community.adobe.com/t5/Get-Started/Adobe-Creative-Cloud-Desktop-App-Home-Screen-Constant-Spinning/td-p/5166304 -Similar in Windows https://community.adobe.com/t5/Get-Started/Creative-Cloud-app-loads-then-freezes-with-empty-dialog-box/td-p/5602143 This is a public forum, not the link to Adobe support So beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730

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Adobe Community Professional ,
Oct 08, 2020 Oct 08, 2020

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Mac Spinning Wheel https://community.adobe.com/t5/Get-Started/Adobe-Creative-Cloud-Desktop-App-Home-Screen-Constant-Spi...
-Similar in Windows https://community.adobe.com/t5/Get-Started/Creative-Cloud-app-loads-then-freezes-with-empty-dialog-b...

 

This is a public forum, not the link to Adobe support

So beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
Oct 09, 2020 Oct 09, 2020

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Hi John, 
Thanks a lot for your answer. It's my first time in the community, apologize me if I wrote something wrong. I will review the links that you share with me. I hope resolve my problem.
Regards.

 

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