install adobe creative cloud on my Mac and PC?

New Here ,
Jul 30, 2012 Jul 30, 2012

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Can i install adobe apps from creative cloud on my Mac AND PC - if they are on the same machine?

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correct answers 1 Correct answer

Adobe Employee , Jul 30, 2012 Jul 30, 2012
Yes you can install on both the Mac and the PC. Just know you are allowed 2 activations of your Adobe applications and this will use both of them.Cheers,Michael

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Adobe Employee ,
Jul 30, 2012 Jul 30, 2012

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Yes you can install on both the Mac and the PC. Just know you are allowed 2 activations of your Adobe applications and this will use both of them.

Cheers,

Michael

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Adobe Community Professional ,
Jul 30, 2012 Jul 30, 2012

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Does that also work with virtual machines, per the question here?

If yes, then I suppose the EULA is really saying one activation per operating system.

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Adobe Employee ,
Jul 30, 2012 Jul 30, 2012

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Yes, the same goes for virtual machines. Thank you for helping clarify, John!

Michael

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New Here ,
Jul 31, 2012 Jul 31, 2012

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Sorry - one last one for my part. If i activate on a system - and wipe the system - i can re-activate on a newly installed system? Seems like astupid quesiton and I would think so - but being a developer i have learned there are no stupid questions .

Thanks for your time!

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Adobe Employee ,
Jul 31, 2012 Jul 31, 2012

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Just make sure you deactivate your applications on that system before you wipe it.

You can do this by opening any of the applications and choosing Help > Deactivate. This will ensure that you free up one of your activations and can activate on your new system.

Michael

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New Here ,
Jul 31, 2012 Jul 31, 2012

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Awesome! thanks!

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Adobe Employee ,
Jul 31, 2012 Jul 31, 2012

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You're very welcome!

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New Here ,
May 07, 2013 May 07, 2013

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What if I have Adobe software on a computer that is stolen or damaged and I am not able to deactivate it? Would Adobe support be able to help me free up an activation to use on a new machine?

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Adobe Community Professional ,
May 07, 2013 May 07, 2013

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Yes, they should be able to do that for you.

-------------------------------------
The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit Like a Pro books.

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New Here ,
Jul 31, 2013 Jul 31, 2013

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Michael -

I run Windows 8 on Parallels on a mac. All adobe programs run great on my mac. As soon as I install creative cloud on windows 8 it gives an error message when I go to the apps tab in the creative cloud interface. It says 'download error please contact customer support'

Any idea what I do wrong?

Thanks,

Bart

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Community Beginner ,
Aug 28, 2013 Aug 28, 2013

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I am getting this same error 'Download error - Please contact support"

But support didnt help me. At lease the Chat support person didnt. He told me "Adobe does not support running CC on a VM".

I told him that was not true and its been working over a year.

So, now i have to figure out why im getting this error.

I have tired to rename the OOBE folder, and run the program as admin, but none of those help.

Does anyone have any idea?

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New Here ,
Nov 15, 2013 Nov 15, 2013

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No offense, but why in the world would you want to run CC on a virtual machine? Especially when you're running that virtual machine on a computer that's MORE than capable of running CC. You do know that running virtually doesn't take advantage of all your horsepower?

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Community Beginner ,
Nov 15, 2013 Nov 15, 2013

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Hi Mr Hitz

I understand your statement, but let me run down my enviroment.

I am on a 12core Mac Pro with 32Gigs of Ram. I do a lot of Mac stuff here at my Office. I am also the Lead SharePoint Esclation Engineer. In SharePoint, they have a new thing called Design Manager that lets you basiclly edit your SharePoint pages using HTML. All you do is map a drive from SharePoint to your machine, then open up DreamWeaver and i can edit the SharePoint site with DreamWaver.

As you cannot map a network drive on a Mac, i use one of my 4 VMs(all running at the same time), to work on SharePoint design stuff. I need to be able to open up DreamWeaver on my Windows VM so i can customize SharePoint.

That is why...Does that make sense to you?

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New Here ,
Nov 27, 2013 Nov 27, 2013

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Is there any solution for VMs? Just need it for Acrobat Distiller.

Message was edited by: Florian Garhammer

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