Installing Adobe programs on D drive

New Here ,
Aug 23, 2016 Aug 23, 2016

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Hi everyone,

I have recently bought a new laptop which has a C and D drive. The C drive only has 50GB of storage left but the D drive has 960GB free. When I install Creative Cloud programs is it possible to install them onto the D drive to ensure I don't run out of storage?

Thanks!

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correct answers 1 Correct answer

Adobe Employee , Aug 23, 2016 Aug 23, 2016

Hi Michaelm13886650,

Please check the FAQ section of this link : Download and install Adobe Creative Cloud apps

NOTE: We would suggest you to install your application on the primary drive, however you can configure the installation destination from within the Creative Cloud app preferences.

Please be aware that there will still be shared resources stored to your primary drive, In addition during the install process temporary files will also be created on your primary drive.

**** If you have already

...

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Adobe Employee ,
Aug 23, 2016 Aug 23, 2016

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Hi Michaelm13886650,

Please check the FAQ section of this link : Download and install Adobe Creative Cloud apps

NOTE: We would suggest you to install your application on the primary drive, however you can configure the installation destination from within the Creative Cloud app preferences.

Please be aware that there will still be shared resources stored to your primary drive, In addition during the install process temporary files will also be created on your primary drive.

**** If you have already installed apps you'll have to uninstall it and then make the location changes in Creative Cloud Desktop app after that reboot the machine and now install your apps again and it should install on new selected location.

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Let us know if this helps.

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New Here ,
Aug 23, 2016 Aug 23, 2016

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Thank you very much for your help

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New Here ,
Sep 11, 2020 Sep 11, 2020

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Yeah, I have tried restarting and changing all the install paths, but nothing is working.  Please fix this my grade depends on it. 🙂

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LEGEND ,
Sep 11, 2020 Sep 11, 2020

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Fix what? This post, 4 years ago, seemed to solve the original problem. Please describe YOUR problem in detail as it may be different.

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Mar 22, 2021 Mar 22, 2021

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Hi, I am having trouble installing Premiere Pro onto my external hard drive. I have chnaged the download location to my hard drive (D) and I have enough space as I have 931 GB, I have tried restarting my laptop and I have tried to repair, reinstall Creative Cloud and it is still giving me the error 122 (insuffiencent disk space) Could you please try and help?

 

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New Here ,
May 16, 2021 May 16, 2021

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i have the same problem!

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Community Beginner ,
Jan 12, 2022 Jan 12, 2022

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Despite of selecting D drive for apps, CC app by itself installs on C drive bloating windows user folders: 'local/adobe', 'locallow/adobe', 'roaming/adobe' (~1.5 GB total). The more windows users accounts you have, the more this bloats per account and fills up C drive. I have even tried changing the user account paths to D drive but  even then CC bloats the same default location. I have also tried 'Add / Remove' programs, 'Modify' option to move CC installation, but the button is deactivated. For the record, my C drive is 60GB and D drive is a 1TB.

 

Dear Adobe, for computers with low C drive space, please provide a solution for this!

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New Here ,
Feb 18, 2022 Feb 18, 2022

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I have the same problem!

 

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New Here ,
May 02, 2022 May 02, 2022

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Hi i have an even weirder Problem because my creative Cloud does a similar thing the only difference is that it only says it does. I tried to install adobe acrobat and it doesn't work with the same error the difference is that it does install on the D drive there is even an adobe acrobat folder there and my previous Programms like photoshop and illustrator are also on the D drive but for some reason it tells me i don't have enough storage even though i have 700gb free on my D drive. 

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LEGEND ,
May 02, 2022 May 02, 2022

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You still need plenty on C. There's a lot of files that must go on C, like the Windows Installer database. In C is full your system is in trouble. 

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Explorer ,
Jun 28, 2022 Jun 28, 2022

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I also tried to change the default to Drive D (with and without an Adobe folder) but I get an error "cannot install to root path." I put the Creative Cloud folder there but no luck!

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LEGEND ,
Jun 28, 2022 Jun 28, 2022

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PaintedStuff, this should not happen if you fill in the full name in Preferences. Please show a screen shot of your preferences with the Install folder set to the folder you created. Use it WITH the folder - as we've said it cannot work WITHOUT the folder, because that is the root path it's complaining about.

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Explorer ,
Jun 28, 2022 Jun 28, 2022

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Got it to work, thank you

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