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Latest PS update keeps failing

Community Beginner ,
Mar 12, 2021 Mar 12, 2021

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I'm on version 22.2.0 of  Photoshop and trying to install the latest update but the update keeps failing.    My question is how do I fix this?  Also, where can I find the code to tell me why the update is failing? My computer is running Windows 10.

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Creative Cloud , Installation

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Community Expert ,
Mar 13, 2021 Mar 13, 2021

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is there an error message?

 

if yes, what is it.  if no:

 

you need:

 

Processor Intel® or AMD processor with 64-bit support; 2 GHz or faster processor with SSE 4.2 or later
Operating system Windows 10 (64-bit) version 1809 or later; LTSC versions are not supported

 

if you think you have that click the start button>type winver>embed* a screenshot of the winver window.

 

 

*

kglad_0-1615645448728.png

 

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