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license

New Here ,
Sep 02, 2020 Sep 02, 2020

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I had a lot of trouble downloading photoshop and now I can't even using because it says that I can't get my license. What do I do and is anyone else having the same problem as me?

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How to, Mac, Problem or error

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correct answers 1 Correct answer

Adobe Community Professional , Sep 05, 2020 Sep 05, 2020
Moving to Download & Install where this belongs. 1. Open CC Desktop App. 2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date." 3. Click on your Avatar (top right image). 4. Sign-out of Creative Cloud. 5. Close all apps. 6. Restart your computer. 7. Open CC Desktop app. 8. Click your Avatar. 9. Sign-in with your paid ID and password.

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Guest
Sep 02, 2020 Sep 02, 2020

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Moving to the Licensing forum from Photoshop

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Adobe Community Professional ,
Sep 05, 2020 Sep 05, 2020

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Moving to Download & Install where this belongs.

 

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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