Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Lightroom 5 Serial Number

New Here ,
Nov 13, 2016 Nov 13, 2016

Copy link to clipboard

Copied

I own Lightroom 5 but recently had my H/D upgraded to a SSD and now find that I have lost Lightroom. I have been able to reinstall it on my new SSD (downloaded the original version from an online reseller) but now prompted for a serial number. Adobe's site said to check My Account on Adobe as if I had register it, they would have a copy. It seems that since only versions of Elements appear there, I must not have registered Lightroom? Any thoughts on what I can do next?

OH yes...the problem is further compounded by not having email on the machine either as the new SSD requires me to reinstall Outlook and I have not begun searching for where I got from.

Dennis

Views

10.6K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Nov 13, 2016 Nov 13, 2016
The serial number for LR 5 and previous version is stored in a file on you old hard drive.Where to find preference files for Adobe Photoshop Lightroom 5 Near the bottom.Serial number/Users/[user name]/Library/Application Support/Adobe/Lightroom/Lightroom 5.0 Registration

Likes

Translate

Translate
LEGEND ,
Nov 13, 2016 Nov 13, 2016

Copy link to clipboard

Copied

Do you still have the old HD? Lightroom, and your serial number are on that HD.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 13, 2016 Nov 13, 2016

Copy link to clipboard

Copied

Yes it's on the old drive and yes I have it. How can I determine the serial number when I can't launch from the old drive? 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 13, 2016 Nov 13, 2016

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 13, 2016 Nov 13, 2016

Copy link to clipboard

Copied

The serial number for LR 5 and previous version is stored in a file on you old hard drive.

Where to find preference files for Adobe Photoshop Lightroom 5

Near the bottom.

Serial number

/Users/[user name]/Library/Application Support/Adobe/Lightroom/Lightroom 5.0 Registration

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 14, 2016 Nov 14, 2016

Copy link to clipboard

Copied

I found a file called Lightroom 5.0 Registration.Irreg but what can I use to open it?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 14, 2016 Nov 14, 2016

Copy link to clipboard

Copied

Any text editor will work, or even Microsoft Word

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 14, 2016 Nov 14, 2016

Copy link to clipboard

Copied

LATEST

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines