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Lightroom 6

New Here ,
Aug 05, 2020 Aug 05, 2020

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Hi Everyone

I purchased Lightroom 6 as a stand alone downloadable product a number of years ago.

I have just upgraded my computer - how do I get Lightroom 6 installed to my new computer? I dont know what the serial number of the software is.

Any help would be appreciated.

Cheers

Doug

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Activation, Installation

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correct answers 1 Correct answer

Adobe Community Professional , Aug 05, 2020 Aug 05, 2020
if you purchased from or registered with adobe, check your account using the same adobe id you used to purchase and/or register, https://accounts.adobe.com

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Adobe Community Professional ,
Aug 05, 2020 Aug 05, 2020

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if you purchased from or registered with adobe, check your account using the same adobe id you used to purchase and/or register, https://accounts.adobe.com

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Community Beginner ,
Dec 16, 2020 Dec 16, 2020

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Hi, I did this. Found my product:

Lightroom
1160xxxxxxxxxxxxxxxxxx
Version: 6.0
Platform: Multiple
Registration Date: Dec 28, 2015
 
Downloaded the install file for a new computer. Ran the file, entered the serial number. Then I got: "Serial Number you provided is valid, but a qualifying product could not be found on this computer.". And then I got a prompt to install Lightroom 1-5. (I had LR5 too but want my stand alone 6!).

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Adobe Community Professional ,
Dec 16, 2020 Dec 16, 2020

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you have an upgrade license (and serial number).  you must enter the qualifying previous version (lr5 from your description) serial number when prompted.

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