We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Copy link to clipboard
Trial versions of Adobe Creative Suite, Photoshop Elements, and Adobe Premiere Elements are downloaded using the Adobe Download Assistant — a small application that is meant to improve download reliability and avoid issues that commonly occur during large downloads, such as frequent disconnects.
What do we mean by "large downloads"? Photoshop CS5 and Photoshop Elements, for example, are each over 1.1 GB. The approximate download times for files this size are:
• On a cable connection (3 mbps): 50 minutes.
• On a DSL connection (1.5 mbps): 1 hrs. 39 minutes.
The Adobe Download Assistant helps most people manage the download of these large files, for example by enabling pause/resume of the downloads, and checking to ensure the complete file(s) are downloaded before actual installation begins.
While we strongly recommend you first attempt to download trial versions using the Adobe Download Assistant, we also realize that some people just prefer to manage their own downloads directly, using a web browser. For those of you who do, please follow the instructions carefully here.
Update 5/5/13: Please utilize the Photoshop Elements page at http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us to set the trial cookie to allow the links offered at http://prodesigntools.com/adobe-cs6-direct-download-links.html to function successfully.
Update 5/17/13: The Prodesigntools site - http://prodesigntools.com/adobe-cs6-direct-download-links.html has been updated. Please follow the Very Important Instructions section to complete the download process.
Message was edited by: Jeff A Wright
When I Try To Directly Download After Effects Cs5.5, It Tells Me That Access Was Denied ??
Jamrak7 it appears other users have posted regarding this as well. I would recommend you try repeating the instructions given on the site again. Perhaps try an alternate web browser this time? It is also possible there could be some time in the next days when the trials maybe unavailable as we prepare to make Creative Suite 6 and Creative Cloud available.
I have followed the instructions closely and came about the same deadend the other customer dicussed. Would you just please make our lives easier with a solution that works!!
ACCESS DENIED on all files.
I read all the posts and replies by Adobe and none of them helped. I was experiencing the non-responsiveness from the Download Assistant after having successfully downloaded CS6 trial on my iMac but having the problem on my Macbook Pro.
Using the direct link to the file is working like it should and was the SOLUTION. For CS6 the direct link is: http://prodesigntools.com/adobe-cs6-direct-download-links.html
Save hours if not days of frustration and get the direct link to the file.
The download assistant is just aweful and Adobe should get rid of it now.
Thank you LloydTodd I have updated the link in parent message for this thread.
I'm still getting access denied to CS5.5 DMG's. I'm looking at my install disc right now but my DVD drive on my MBPro isn't working so my only chance at reinstalling 5.5 is to download the trial and enter my license.
c1natra33 as previously mentioned in message #2 if you are receiving the access denied error it is due to not fully completing the instructions. You need to make sure and log in and download a trial through the typical method before you can utilize the direct links. If you have further questions I would recommend reviewing the comments at Prodesigntools.com.
I'm having the same problem. I downloaded the Adobe Download Assistant and had no trouble downloading Photoshop cs6 but still get the Access Denied message (see below) when I try to download CS5.5. I have disabled the firewall and all the security on IE 10. Please help!
You don't have permission to access "http://trials2.adobe.com/AdobeProducts/STAM/CS5_5/win32/MasterCollection_CS5_5_LS1.exe?" on this server.
Gamart try a different web browser and make sure you complete the Very Important Instructions section prior to scrolling down and clicking on the download links.
Locking this discussion as the same inquiry continues to be made. Please make sure to complete the Very Important Instructions as just discussed in message #52. If you are still continuing to experience difficulties with the download process please start a new discussion to the Downloading, Installing, and Setting up forum at http://forums.adobe.com/community/download_install_setup.
Let us make it simple for you, first sign in to Adobe.com, go to any product and click on 'Try', when you are done with that, and the download starts, then cancel it.
paste the Direct link and the download will start on its own.
Thank you for your time Nitin. Worked.
For the next person, these are the all-important instructions that Jeff refers to:
if you are having this issue on a mac, here is your solution
just skip pass the verification window you get when opening the disk image and you will not run into any problems.
Thanks for re-Iterating it for some next person, I Appreciate it Buddy
Dont Forget to add a 'Yes'/No to the reply that helped to help community get better 😉
Hey Guys, I've tried the direct download links several times and they are not working on my computer. I've just noticed that File two of CS6 Master Collection is a .txt file, is that right? I have had the 101 error using the assistant, also had parts missing error from the direct download, please help...!!
I hadn't, I'll try Filezilla now, thanks. I'll let you know how i get on
Is the link still available to download 5.5 somewhere else? The link you give takes you to CS 6...
Let me provide you a work around inorder to download the product.
Try to open the trial download link of the Light-room 4.
Keeping this page open, try to download your product.
it worked but i was actually looking forward to download illustrator or creative suite. do you have a link for that?!
Is it possible download lightroom with adobe download assistant? I have tried to download it using direct method several time but no way due to loss of internet connection. What is the way out?
Find the trial you want, find the link, right click, open in new tab, then the donwload will start i had the same problem.