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So I purchased a Student subscription (just photoshop) whilst a student at college. I’m now in university and I realise now that the student email address I had has now been deleted by my old college. I also don’t know what my password is (having not had to sign in to adobe creative cloud for a good while) and I can‘t recover it due to my email account being deleted. I do have another adobe account that I use for a subscription to cloud storage using the same payment details - is it possible to merge the accounts or at the very least change the account details for my photoshop subscription?
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Sorry, but we can't help with that specific problem.
Please click the link below to contact Adobe staff to help
Apologies for the poor experience.
Please PM me your old and new email address and I will update them in your records.
So I purchased a Student subscription (just photoshop) whilst a student at college. I’m now in university and I realise now that the student email address I had has now been deleted by my old college.
Also, if you had just the Photography plan, there is no student version, although it is an annual plan. If you are still a student at the University, you can subscribe to all of Creative Cloud at student pricing.
Im having a very similar problem, my high school switched to different email addresses and deleted the old ones, is there any way I can get my accounts details updated?
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Always look before you post.... I got this fixed. I also realized too late about the post... thanks anyways!