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Maximum allowed computers

New Here ,
Dec 11, 2020 Dec 11, 2020

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I actually have CS6 installed on my computer. My HDD crashed and is unrecoverable and I have installed a new SSD. So i actually do not have access to my "old" computer. How do I deactivate my old sessions so that I can actiavate my new install.  This use to be in the profile on adobe.com but I can not find it any more.

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Community Expert ,
Dec 11, 2020 Dec 11, 2020

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Contact customer support and tell them you need an Activation Count Reset. That is the only support Adobe still provides for CS6, other than the activation servers.

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