MSVCP140.dll is missing when loading PS - Newbie - First time installing/using software

[LaVidalerie]

Hi I'm getting the MSVCP140.dll missing and the advice seemes to be -

Reinstall the files by running the vcredist_x64.exe  files from the following locations. Use Windows Explorer to navigate to the following locations on your computer.

Run the vcredist_x64.exe at the following locations resolve this issue:

\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\customhook\vcredist_x64.exe

\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncV1\customhook\vcredist_x64.exe

I'm really sorry but I have no idea what this means, can someone tell me what to do, I've just subscribed to PS & LB but I'm thinking of cancelling.

[Guest · Accepted solution]

Hi

Go to this page and download and install vc_redist.x64.exe

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

[LaVidalerie]

Thanks Ged - That's fixed it 🙂

[Guest]

You're welcome 👍

[RuskinF]

Try these fixes

1. Install the MSVCP140.dll file.
2. Reinstall the Microsoft Visual C ++ Redistributable package.
3. Do a clean installation of the program.

[LaVidalerie]

Thanks for replying Ruskin, I tried the first reply from Ged and I seem to be up and running 🙂