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Hi, I have an old (11) version of elements that I want to install on a new PC for very basic needs, I see the purchase under my adobe account (plans) but the serial number is rejected when I try to install. Can I not recover an old version to a new pc?
Thanks
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you can.
but you must use the exact same elements (pse or pre) version that matches your serial number.
if you think you are, what error message do you see?