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Old version on new PC

New Here ,
Mar 02, 2021 Mar 02, 2021

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Hi, I have an old (11) version of elements that I want to install on a new PC for very basic needs, I see the purchase under my adobe account (plans) but the serial number is rejected when I try to install. Can I not recover an old version to a new pc?

Thanks

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Activation, Installation

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Adobe Community Professional ,
Mar 02, 2021 Mar 02, 2021

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you can.

 

but you must use the exact same elements (pse or pre) version that matches your serial number.

 

if you think you are, what error message do you see?

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