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On Creative Cloud Apps Page, "Cancelling" Installation of App

New Here ,
Dec 08, 2020 Dec 08, 2020

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On the Creative Cloud Apps Page, I clicked to install Illustrator, but then realized I wanted to install Audition instead, so I clicked "cancel" on the Illustrator download, and tried to install Audtition, but Audition said it was "waiting." Illustrator's installation still says "cancelling" and hasn't stopped, and that's what I think is hindering my Audition download. 

 

How can I get the installation to fully cancel?

 

 

Screen Shot 2020-12-08 at 7.47.54 PM.png

 

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Creative Cloud , Installation

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Community Expert ,
Dec 09, 2020 Dec 09, 2020

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close your cc desktop app and then reopen it.

 

if ai is installed and you want to uninstall it, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

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