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Photoshop installer not opening on Mac OS Catalina 10.15.5

New Here ,
Jun 10, 2020 Jun 10, 2020

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I'm trying to download a trial version of photoshop. 

I just upgraded my Mac OS to Catalina 10.15.5. 

I've downloaded the Photoshop installer onto my Applications folder.

When I click to run it, it opens a window like this one, but then when I double click on the icon, NOTHING happens. Nothing opens, nothing. The only difference is that I see a little "harddrive" icon on my desktop that says Photoshop Installer. 

I've tried so many things and nothing works: 

- ejecting the installer and trying again 

- deleting the .dmg file and redownloading it

- restarting my computer

- deleting all other older versions of photoshop on my computer

.... 

help please!! 

Screen Shot 2020-06-10 at 3.26.14 PM.png

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Download and install, Problem or error

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New Here ,
Nov 18, 2020 Nov 18, 2020

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I have the same problem, any updates?

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LEGEND ,
Nov 18, 2020 Nov 18, 2020

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What is the filename of the installer download, and where did you download it?

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Adobe Community Professional ,
Nov 18, 2020 Nov 18, 2020

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If you are referring to CC version ,USeAdobe Creative Cloud desktop app:

 

https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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