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Ports and IPs to be open/permitted in firewall to download and work in creative cloud

New Here ,
Nov 06, 2013 Nov 06, 2013

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What is the complete list of ports and IP addresses to be open/permited in our enterprise firewall in order to let internal PCs download and work with creative cloud applications?

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Creative Cloud , Installation

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correct answers 1 Correct answer

Contributor , Jul 19, 2017 Jul 19, 2017

Hey,

Adding some extra info:

https://activate.adobe.com/test

and

https://lm.licenses.adobe.com/

These currently resolve into 192.150.16.69 and 192.150.16.211 respectively.

You will also need port 80 and 443 available.

In specific the Adobe Application Manager is trying to access the following servers and ports:

• ccmdls.adobe.com:443

• ims-na1.adobelogin.com:443

• na1r.services.adobe.com:443

• prod-rel-ffc-ccm.oobesaas.adobe.com:443

• lm.licenses.adobe.com:443

• ccmdl.adobe.com:80

• swupmf.adobe.com:80

• swup

...

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Adobe Employee ,
Nov 06, 2013 Nov 06, 2013

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Hi msimonl,

The following host/port combinations may need to be whitelisted when logging in with an Adobe ID to download, install, and activate licensing for applications via a Creative Cloud membership.

  • ccmdls.adobe.com:443
  • ims-prod06.adobelogin.com:443
  • na1r.services.adobe.com:443
  • prod-rel-ffc-ccm.oobesaas.adobe.com:443
  • lm.licenses.adobe.com:443
  • ccmdl.adobe.com:80
  • swupmf.adobe.com:80
  • swupdl.adobe.com:80

Hope it helps, please let us know if it worked\

Regards,

Rajshree

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New Here ,
Nov 06, 2013 Nov 06, 2013

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Our firewall only supports IP configuration (not URL). Do you have IP list?

From: Rajshree

Sent: miércoles, 06 de noviembre de 2013 17:23

To: Simon, Mariano

Subject: Ports and IPs to be open/permitted in firewall to download and work in creative cloud

Re: Ports and IPs to be open/permitted in firewall to download and work in creative cloud

created by Rajshree <http://forums.adobe.com/people/Rajshree> in Adobe Creative Cloud - View the full discussion <http://forums.adobe.com/message/5819892#5819892

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Engaged ,
Mar 10, 2015 Mar 10, 2015

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I'm at home and having this issue. No firewall here.

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Explorer ,
Nov 23, 2015 Nov 23, 2015

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Hi Rajashree,

Does Muse have the same port list? I have to forward it to white list in my PIA VPN service to be able to work in Muse while PIA connected.

Thnx!

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Community Beginner ,
Jul 26, 2020 Jul 26, 2020

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Same here. I just get a white screen.

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New Here ,
Nov 28, 2016 Nov 28, 2016

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what are the list of IP address for these URL's?

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New Here ,
Mar 22, 2022 Mar 22, 2022

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Hi!

 

Exactly how do I whitelist ports?
I have no experience in stuff like this and I can't seem to find a clear explanation on how to do that.
Could someone help?

I'm desperate.

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LEGEND ,
Mar 22, 2022 Mar 22, 2022

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Mostly this sort of work has to be done by the company firewall administrator. It isn't generally something you can do on your own computer, because the blocking happens outside your computer. If you ARE the company firewall administrator, it's no good asking for generic advice, as each firewall./security appliance has its own methods.

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New Here ,
Jul 16, 2022 Jul 16, 2022

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LATEST

Still like 53

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Contributor ,
Jul 19, 2017 Jul 19, 2017

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Hey,

Adding some extra info:

https://activate.adobe.com/test

and

https://lm.licenses.adobe.com/

These currently resolve into 192.150.16.69 and 192.150.16.211 respectively.

You will also need port 80 and 443 available.

In specific the Adobe Application Manager is trying to access the following servers and ports:

• ccmdls.adobe.com:443

• ims-na1.adobelogin.com:443

• na1r.services.adobe.com:443

• prod-rel-ffc-ccm.oobesaas.adobe.com:443

• lm.licenses.adobe.com:443

• ccmdl.adobe.com:80

• swupmf.adobe.com:80

• swupdl.adobe.com:80

Cheers!

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