Copy link to clipboard
Copied
Have uninstalled and re-installed Premiere Elements 2021 several times, I have also (hopfully) reset folder permissions as in https://helpx.adobe.com/creative-cloud/kb/configuration-error.html but still getting error 16. Any suggestions?
Re-checked permissions and then tried "Run as Administrator" which worked ok so presumably a permissions problem on my PC, happy to get working.
Copy link to clipboard
Copied
using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html
click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human
Copy link to clipboard
Copied
Re-checked permissions and then tried "Run as Administrator" which worked ok so presumably a permissions problem on my PC, happy to get working.