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Premiere Elements 2021 Install Error 16

New Here ,
Oct 12, 2020 Oct 12, 2020

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Have uninstalled and re-installed Premiere Elements 2021 several times, I have  also (hopfully) reset folder permissions as in https://helpx.adobe.com/creative-cloud/kb/configuration-error.html but still getting error 16. Any suggestions?

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correct answers 1 Correct answer

New Here , Oct 12, 2020 Oct 12, 2020
Re-checked permissions and then tried "Run as Administrator" which worked ok so presumably a permissions problem on my PC, happy to get working.

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Adobe Community Professional ,
Oct 12, 2020 Oct 12, 2020

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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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New Here ,
Oct 12, 2020 Oct 12, 2020

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Re-checked permissions and then tried "Run as Administrator" which worked ok so presumably a permissions problem on my PC, happy to get working.

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Translate

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines