• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Problème d'installation

New Here ,
Aug 27, 2020 Aug 27, 2020

Copy link to clipboard

Copied

Bonjour, Je dispose d'un sytème d'exploitation windows 8.1 et n'arrive donc pas à installer la suite Adobe car elle n'est apparemment pas compatible avec mon système d'exploitation.

J'aimerai donc pouvoir installer les anciennes versions d'Adobe (Indesign, Illustrator, Photoshop) en attendant de changer d'ordinateur et ou d'acquerir windows 10.

Ou puis-je les trouver ? Sachant que je paye mon abonnement et que je n'arrive pas à contacter Adobe.

Merci de votre aide

TOPICS
Activation , Creative Cloud , Installation

Views

128

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 27, 2020 Aug 27, 2020

Copy link to clipboard

Copied

LATEST

>can't contact Adobe

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

 

Adobe now only provides the current and ONE older version, so I don't think you will be able to use Win8

 

You need to ask Microsoft how to update your Win8 to Win10

Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find help with upgrading to Win10

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines