I got a new Macbook Air and want to deactivate/uninstall the cc apps on the old one before before passing it on to someone else. That system had only Creative Cloud and Lightroom Classic installed on it.
I opened LR Classic and signed out. Next I ran the LR uninstall app. Everything went as I expected.
Next I tried running the Creative Cloud uninstall app. It would not complete the uninstall process, giving me a message which said "Couldn't uninstall Creative Cloud for the desktop. You still have Creative Cloud applications installed on your computer that require it". I do NOT have any that I know of. I don't see any in my applications folder. I also opened the Creative Cloud app and looked to see if it shows any apps installed. It does not.
What is going on with this and how do I get around it ??
The online tech support guy from Adobe gave me a link to download an (other?) uninstaller. I downloaded it and ran it. It said it was uninstalling the CC desktop app, but when I looked in my Finder/Applications folder Adobe Creative Cloud was still there, and when I ran the uninstall app in the CC folder I got the same message as in the above post. This does not make any sense.