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Hello! I'm in receipt of Adobe CS6 "Design and Web Premium" DVD version. Recently I've downloaded Creative Clouds. After a year of using this program I resigned from using CC and I wanted to go back to using CS6, but I can't install it on my computer because of "Please enter a valid serial number". What should I do in this situation? Can you please send me some instructions of what I'm supposed to do with that?
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First you need to remove all CC software.
Then you need to Enter a Valid Serial Number for CS6 during the install and IF the serial number you first enter, that is for CS6, is for a Upgrade version of CS6 you then need to enter an other Valid serial number for a qualifying previous version.