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production premium

New Here ,
Aug 16, 2020 Aug 16, 2020

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Hi all!

in 2012 I bought Adobe Creative Suite 6 Production Premium. my computer recently crashed and i have tried to install the software on a different computer with the original dvd's and the serial number, but i get a message that this product is already in use. Does anyone know what i have to do?

many thanks,

hans de vries

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Adobe Community Professional ,
Aug 16, 2020 Aug 16, 2020

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Might want to contact Support so they can deactivate the program.

Contact Customer Care

Chat option right bottom corner.

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