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"Adobe Application Manager Utilities" is not optimized for your Mac and needs to be updated.

Participant ,
Sep 29, 2018 Sep 29, 2018

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I am getting the error:

"Adobe Application Manager Utilities" is not optimized for your Mac and needs to be updated.

it also says:

This software will not work with future versions of macOS and needs to be updated to improve compatibility. Contact the developer for more information.

Screen Shot 2018-09-29 at 10.48.14 AM.png

How do I update that?

My Creative Cloud says NO UPDATES.

I'm on a Mac Book Pro 2014 running macOS Mojave 10.14

I am also getting this error, not sure it's related:

Screen Shot 2018-09-29 at 10.54.25 AM.png

thank you!

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Creative Cloud , Installation

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correct answers 1 Correct answer

Adobe Employee , Nov 08, 2018 Nov 08, 2018

Gents,

this message just tells you that it will not work in future versions. Everything is fine and this app is working and important for Creative Cloud on Mojave. Just leave it as it is.

And, yes, some apps still need Java and Apple does not provide Java with its macOS. This is an old story. As far as I remember this message was already shown 10.11.x or even earlier with older CC installations. Just install it and you're fine.

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LEGEND ,
Jan 20, 2019 Jan 20, 2019

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The interesting thing is that the best info I've found suggests that Adobe Application Manager is an old update app which gets used when CC finds itself in an older Mac OS. And that, in later systems it lets the Creative Cloud app do the work. Which in turn suggests nobody will find anything fail in Mac OS 10.15. Still, Adobe may well stop uselessly installing it before then.

I love the thought though, that this will be the big problem in Mac OS 10.15. Apple are changing their systems faster and with ever less concern for compatibility. I expect LOTS of issues. But not this one. And these issues are probably something nobody can prepare for, because Apple haven't decided what to break yet.

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Explorer ,
Jan 27, 2019 Jan 27, 2019

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Adobe says: "The Adobe Application Manager is a helper application used to manage the installation of many Adobe products." and "Adobe Application Manager is required on your computer, as long as you have Creative Cloud applications installed.

At this link:

Troubleshoot Adobe Application Manager download and installation issues

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LEGEND ,
Jan 27, 2019 Jan 27, 2019

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That same page also says that if you happen to have Mac OS 10.7 or later, the app’s job is done by the Creative Cloud app. Which is right? I guess some brave souls will beta test Mac OS 10.15 later this year and tell us.

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Explorer ,
Jan 27, 2019 Jan 27, 2019

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It says, "If you have a Creative Cloud membership, the Adobe Application Manager will automatically update to the Creative Cloud desktop app, as long as you are running Mac OS 10.7 or later"

This means that once you get a CC membership,  AAM will work as a helper app and will update so that you don't have to open AAM to download or update your apps, it will work through the Creative Cloud app. It's an ambiguous statement, but that's my understanding. Especially since they state (as I posted earlier) that AAM is required on your computer for CC apps you have installed.

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Explorer ,
Feb 02, 2019 Feb 02, 2019

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Let me answer this question directly...it is telling you to contact the software developer (Adobe, in this case) because the AAM app is still a 32-bit app and will need to be redone into a 64-bit app when the next full version of Mac OS is installed. It is Apple's way of getting the users to bug all the software developers to get on the stick and update their apps...they started doing this in High Sierra. It's not something you have to do anything about, since Adobe is obviously aware that they need to update AAM. It's just annoying.

Re the second notice, not related.

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Community Beginner ,
Apr 29, 2019 Apr 29, 2019

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My apologies for not reading this thread from beginning to end, so I may simply be repeating something someone else has already said. I know that this may be a question of 'fools rushing in where angels fear to tread', but I double-clicked on Adobe Application Manager in finder. This launched the updater, and after a long wait it has updated AAM. The bad news is that it is still not 64-bit. So it looks like a question of waiting for Adobe to update AAM to 64-bit.

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LEGEND ,
Apr 29, 2019 Apr 29, 2019

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Apparently AEM isn't really needed in mojave or later, they say. It's there for older systems. Who knows.

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New Here ,
Jul 03, 2019 Jul 03, 2019

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I have gotten the same error message.  Yesterday all worked fine. I did not elect update AAM today. When I launched LR Classic, only Lightroom 6 appeared and would not open.  I do not have LR 6. I have Classic. How do I solve this problem, get LR Classic to open.

I am running Mac OS Mojave 10.14.

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New Here ,
Sep 18, 2019 Sep 18, 2019

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Hi

Just updating as to what the final answer is to this thread seeing that it is now time for all 32bit to out to rest and Adob are still running a lot of 32 bit

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New Here ,
Dec 30, 2019 Dec 30, 2019

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Hi All,

New to this forum and I did read the entire thread which is why I signed in and created an account to post here. It has been four months since the last post by @Darryl with no update since. I too am also getting the "Adobe Application Manager Utilities is not optimized for your Mac and needs to be updated." I only have just the one application: Adobe Photoshop Elements 2019 which I bought to help get the red out of some old slides I scanned into my computer. Reading the thread I see recommendations to install Adobe Creative Cloud and this should (in theory) resolve this incompatibility issue. However when I go to do this there are a boat load of apps to choose from and I do not see anything for the application I have.  The only one coming close is for Photoshop but I'm guessing that is not the same as the Photoshop Elements 2019 I have installed? So how do I install Adobe Creative Cloud for my Adobe product? Or I suppose the bigger question is: Is there a Creative Cloud app for my product? TIA!

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