Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Ré-installer Photoshop et LR CC

New Here ,
Dec 05, 2020 Dec 05, 2020

Copy link to clipboard

Copied

Bonjour,

Suite à l’œuvre d'un virus, le réparateur a reformaté mon DD et je dois réinstaller PS et LR CC 2021.

J'ai ces deux logiciels installés sur mon ordi portable, je ne sais pas retrouver les codes à mettre dans les cases,

J'ai essayé de me connecter sur le site d'Adobe, mais il ne reconnait pas le mot des passe que je fournis,

J'ai essayé de modifier mon MP mais ce n'est pas simple et la manœuvre échoue...Faut dire que je ne suis pas un geek émérite...

Comment pourrais-je faire ?

Merci de vos conseils éclairés,

TOPICS
How to

Views

83

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 05, 2020 Dec 05, 2020

Copy link to clipboard

Copied

you have to use your adobe id and password.  if you've forgotten your password, you can reset it when logging in to adobe.com using your adobe id.  if you've forgotten your adobe id it's (one of) your email address(es).

 

once you have your adobe id and password, install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 06, 2020 Dec 06, 2020

Copy link to clipboard

Copied

OK kglad, I succeeded !

 

Thank you so much !

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 06, 2020 Dec 06, 2020

Copy link to clipboard

Copied

LATEST

you're welcome.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines