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Unfortunately, Adobe no longer has that available.
I own Adobe Creative Suite 3 Web Premium. I got a new hard drive and am trying to re-install it. Since the software is not supported, the serial number can no longer be registered. I need the new "NON-SUPPORT" serial number so I can continue using it. Can you help me?
Nobody can help you. After 12+ years, CS3 and earlier are officially dead. Adobe ended the activation-free program. And all support for CS4 - 6 has ended except for de-activation.
If you want Adobe product support now, you really must get modern software or subscribe to a paid Creative Cloud Plan. Your choice.
I keep seeing owners of CS3 licenses popping up on here and complaining that they are unable to activate their licenses, which indicates none of them were notified by Adobe that they had turned off their acvtiation server and that they had an activation free program, and that cusomters needed to download the software fix. The real question is why didn't they notify all CS3 license owners that they had turned off teh actviation server, and they had this actviation free program, so all customers would have a grace period in order to download the fix? You did even say that community volunteers also weren't notified when Adobe removed the ability to download the activation free fix.
Without notificton, there was no grace period, as no CS3 license owner would know that they had turned off the activation server, until they needed to reinstall it again, and very few customers would frequent these forums either until they have a problem. Not everyone uses the newest computers and OS's, and infact the newer versions probably don't work on older PCs and OS's anyway. As there was no grace period, Adobe should just provide the non activated version to those owners when they request it, as all perpetual license owners paid to install and use the software for as long as they need it on compatible hardware and software,
Did you just delete my reply? If so why?
That is odd, beucase I typed this in as a reply, and it posted and it was definately live. Then when going back to the page , it just disappeared, and it also isn't on my main profile page either. Maybe there is a bug, as I can't see how it could just disappear..Luckily I did type it in word so have a copy of it below.
I keep seeing owners of CS3 licenses popping up on here and complaining that they are unable to activate their licenses, which indicates none of them were notified by Adobe that they had turned off their acvtiation server, and to download the software fix. The real question is why didn't they notify all CS3 license owners, so all customers would have a grace period in order to download the fix. Apparently community volunteers also weren't notified when Adobe removed the ability to download the fix.
Without notificton, there was no grace period, as no CS3 license owner would know that they had turned off the activation server, until they needed to reinstall it again, and very few customers would frequent hse forums either until they have a problem. Not everyone uses the newest computers and OS's, and infact the newer versions probably don't work on older PCs and OS's anyway.
Support for CS3 ended shortly after CS4 came out. CS3 users have been living on borrowed time ever since. I think that's a more than generous "grace period," don't you?
July 26, 2017
I don't. However firstly there wasn't any grace period to download the activation fix, because customers weren't notified of it's existence, unless they have tried to install it in the last year or so. Also this is a owned perpetual license and not a cloud based subscription, so there is no set time limit/ expiry date on it, so customers should be able to use it for as long as they want. The only time limit should be based on the customers own hardware and software not being compatible. eg upgrading to windows 10, and it no longer works, and it wouldn't be reasonable to expect software that was programmed over 10 year ago, to also work on the most modern OS. I get that and that is pefectly reasonable, and people shouldn't complain about it not working properly on the newest versions of windows, if it wasn't designed to run on those versions. But this problem isn't related to that, it is to do with the licensing and activation system, which has been switched off.
But if customers do have compatible software/ hardware, or use a virtual machine then they should still be able to install and use it. Yes maybe it is older software, but to be honest Photoshop CS3 is still very functional and better than most photo editors out there today, as it was already a very mature product by this stage. Adobe did realise that customers still use the software, because they did release the version that didn't need activation, which was available up until just a month or so ago, but many customers like me we never aware of it's existence until they needed to reinstall it, and then find that their license can't be activated. It wouldn't be so bad if they would atually provide this fix to all owners of the CS3 license, but they won't. I would have downloaded the fix if I had been notified of it's existance, but they never notified me and they won't tell me why they didn't notify me. So it is a very frustrating situation.
I understand your frustration but for the record this is a user-to-user forum with very little staff participation. We are product users like you except for one big difference. We understand the importance of upgrading our software more often than once every 10-15 years.
I think you should be grateful you got as much use out of CS3 as you did and without having to spend another dime on upgrades. Had you upgraded to CS6 when it was still available, you would have working software today. But that opportunity ended in 2017 when Adobe discontinued Creative Suite worldwide. Your only option now is to find modern replacements -- i.e. a Creative Cloud subscription or a competing brand.
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!
3 Easy Ways to Identify Genuine Adobe Staff
The EULA you agreed to at purchase states "ADOBE AND ITS SUPPLIERS OWN ALL INTELLECTUAL PROPERTY IN THE SOFTWARE. THE SOFTWARE IS LICENSED, NOT SOLD."